IT4IT 解决核心挑战

- IT价值笼统模糊不清无法体现

- 云计算与已有信息系统双模混搭定位不清

- 流程活动或有或无错乱如麻

- 企业架构和技术治理有心无力

- 多个服务供应商作为服务源危机重重

数字化转型时代，IT业务运营关键得有一套统一的方法。经过5年多的努力，IT4IT由The Open Group于2015年10月发布， 获得了Shell, HP, IBM, Microsoft, Accenture, Pwc, ExxonMobil等五百强公司的支持。IT4IT标准不是一个流程驱动模型，而是信息驱动模型，以IT价值链（IT Value Chain）运营模型为基础，并由要素模型参考架构作为支撑，对IT业务（Business of IT)进行管理。IT4IT支持TOGAF,COBIT,ITIL，让IT管理工作以多快好省的方式贯穿完整的价值链；IT4IT支持敏捷Agile、精益Lean、看板Kanban、DevOps等，有助于云计算、大数据等的应用实施。IT4IT与ITIL服务管理高度融合，IT4IT以IT价值链为主干，对于每一个IT流程的价值流进行持续优化，并且支持创新，因而IT的业务价值得及IT领导力可以得到更加充分的展现。

IT4IT培训课程基于最新的IT4IT 2.1 国际标准，涵盖IT4IT核心概念、参考架构和4大关键价值流，帮助CIO、架构师等更好的回答和解决在从IT运维转变为IT业务运营过程中所所遇到的关键挑战。

关键收益

通过标准化的IT价值链，对IT服务的采购、提供、消费和管理进行统一运营

对复杂多变、多源双态的IT生态环境进行有效管理(multi-sourcing, Cloud, XaaS, etc.)

全程追踪和报告机制，及时反映成本、绩效、业务价值及风险，以改进决策

自动化单元组件的IT能力以提升创新速度

培训目标

如何运用IT4IT参考架构改进IT交付业务价值

如何运用IT4IT价值链及4个价值流优化IT组织的效率和敏捷度

准备IT4IT Foundation考试

培训对象

CIO/高级IT经理/信息中心主任

企业架构师

IT运营经理,IT项目经理

业务领导

DevOps经理

需要学习IT4IT相关工作的人员

课程大纲

Unit 1 – Overview  

Market Influences driving the need for a new IT operating model

New style of IT and the Bimodal IT Organization

IT4IT? Reference Architecture, its approach, its intended use for organizations and the intended use for suppliers of IT management products and services.

The IT Value Chain and its characteristics

Unit 2 – Definitions of key terms 

Service Lifecycle Data Object (Data Object)

IT Value Chain/ Value Stream

Functional Component

Service Model Backbone Data Object

Relationship

System of Record

Unit 3 – IT4IT Basic Concepts

A brief description of the scope, benefits and activities of the IT4IT? Value Streams

Functional components and data objects and their relationships

The concept of the four pillars anchoring the IT Value Chain

Service lifecycle data objects, key and auxiliary data objects

The characteristics and components of the IT4IT? Functional Model

Unit 4 – IT4IT Core

How the IT4IT? Reference Architecture uses the value stream concept

The five levels of IT4IT abstractions：

Level 1: End-to-End Overview

Level 2: Value Stream Documentation

Level 3: Vendor-independent Architecture

Level 4: Vendor-Specific Refinement Architecture

Level5: Solution Architecture

How the OMG definition is aligned with service lifecycle data object artifacts

Unit 5 –Strategy to Portfolio Value Stream(S2P) 

The objectives and benefits of S2P

The Key Performance Indicators supporting the critical success factors for S2P

The purpose and the key data objects associated with S2P functional components

Unit 6 – Request to Deploy Value Stream(R2D)

The objectives and benefits of R2D

The Key Performance Indicators supporting the critical success factors for R2D

The purpose and the key data objects associated with R2D functional components

Unit 7 – Request to Fulfil Value Stream(R2F)

The objectives and benefits of R2F

The Key Performance Indicators supporting the critical success factors for R2F.

The purpose and the key data objects associated with R2F functional components.

Unit 8 – Detect to Correct Value Stream(D2C)

The objectives and benefits of D2C

The Key Performance Indicators supporting the critical success factors for D2C

The purpose and the key data objects associated with D2C functional components

学习方式

小班授课，师生互动，案例研讨和样本计划相结合，通过每个模块的课堂实践、实验和演练对业务连续性概念有切身的体验，激发学员全心热情投入学习。

70％讲师授课，30％讨论练习，小组讨论同行交流，鼓励提问讲师个别辅导，角色扮演体验

考试认证

IT4IT Foundation国际认证考试,1小时40道单选题，闭卷，答对65%（即26分）通过，获得IT4IT Foundation国际证书。

重考规定：万一考试没通过，一个月之后才能补考。